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FAQs

Common questions asked of the technical support team

Hyperion

  • How do I know if my Hyperion cellular kit is connected to a cellular network?
  • How do I test the Hyperion ports on the front of the Gateway to ensure they are all working properly?
  • How do I diagnose a connectivity problem where the Gateway cannot connect to Hyperion Cloud?
  • How do I upload an Audio file to Hyperion to use in automations?
  • How do I test a new automation in Hyperion without activating the alarm system?
  • How do I add / configure a wired Hyperion device?
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